Branch — review & key facts
Digital lending app (LSP) · loans issued by Branch International Financial Services Private Limited
✓ Regulated entity identified
Fact sheetevery field shows its verification state — no silent blanks
Public name
Branch
✓ Verified
Legal lender
Branch International Financial Services Private Limited
✓ Verified
App ↔ entity relationship
Branch's Grievance Redressal Policy (PDF) identifies 'Branch International Financial Services Private Limited' as 'the Company' and refers to 'the registered office of the NBFC' — Branch appears to be its own RBI-regulated NBFC in India rather than routing through a separately named partner.
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RBI evidence
Grievance Redressal Policy document states it was formulated per RBI's Master Direction for NBFC-ND-NSI companies and references escalation to the Department of Non-Banking Supervision, RBI.
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Loan amount
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— Not disclosed
Tenure
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— Not disclosed
Interest & APR
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— Not disclosed
Processing fee
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— Not disclosed
Service fee
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— Not disclosed
Late-payment fee
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— Not disclosed
Prepayment / foreclosure
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— Not disclosed
KFS
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— Not disclosed
Eligibility & KYC
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— Not disclosed
Disbursal route
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— Not disclosed
Repayment route
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— Not disclosed
Grievance contact
Neeraj Gupta (Grievance Redressal Officer, per Escalation Process section; officer table separately names Vishal Kaushik — discrepancy noted) · +91 8655937427 (GRO, per officer table); +91 8655937429 (general helpline) · gro@branch.co
✓ Verified
VerifiedBranch International Financial Services Private LimitedKFS: not-foundLast checked: 2026-08-21View source →
Editorial assessment
Branch is a digital lending app (LSP); loans are issued by Branch International Financial Services Private Limited. Its official site did not publish loan amount, tenure, rate or fee figures in the pages we reviewed — ask for the Key Facts Statement before you apply. A grievance escalation contact is published on its official site.
Contact & registered office
Customer care+91 8655937429
Emailindia@branch.co
Registered office01, AWFIS Space Solutions, 4th Floor, VIOS Towers, Off Eastern Express Highway, Sewri-Chembur Road, Mumbai, Maharashtra 400037
Grievance & complaints
Grievance Redressal Officer: Neeraj Gupta (Grievance Redressal Officer, per Escalation Process section; officer table separately names Vishal Kaushik — discrepancy noted)
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